| Physical, visitable office |
✓ iTowers CBD, Gaborone |
Rarely — often a phone number only |
| Escrow-protected funds |
✓ Milestone-based release |
Full payment upfront, no protection |
| Independent origin inspection |
✓ Every vehicle, every time |
Rarely offered or verifiable |
| Vehicle age standard |
✓ 6-year limit on Japanese imports |
No standard enforced |
| Live shipment tracking |
✓ Waybill number issued at dispatch |
Little to no visibility in transit |
| Customs & tax compliance |
✓ Filed directly with BURS |
Often incomplete or informal |
| Post-delivery support |
✓ Ongoing account contact |
Contact often ends after payment |